Once we booked we saw more and more current reviews about the run down condition of the hotel and it made us a little nervous. We selected the hotel based on price and its proximity to Time Square and Central Park. We booked this hotel for a father/daughter trip to see a broadway show and take in some of the sites of the city. I will be back soon and Cassa Hotel for sure will be my first choice.Rooms could use some updating but ours served its purpose.Ī/C did not work well if at all but it was cool out so it didn't matter. The building is in the heart of midtown and I truly enjoyed my stay. The staff were so accommodating and the room was perfect, modern clean. The general manager Fred went above and beyond to meet our need. They made sure I had everything I needed. Beautiful property, the rooms are clean and beautiful.The staff are very professional and friendly. Had a great stay at Cassa Hotel Times Square. And we were just steps away from Times Square and subway stations. The staff was welcoming and kind - we somehow were upgraded into an incredibly large room which was just a delight. I've stayed in multiple spots around NYC over the years and have never had the amazing combination of space, location, service and comfort that I had at the Cassa Hotel Times Square.
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